Please try to connect the scanner to the different USB port on your Mac computer, and check again under the USB Device Tree / USB 3.0 Hi-Speed Bus. If you can’t find it, this means the scanner is not well connected to the Mac computer. Find “Vendor-Specific Device” in the USB Device Tree under USB 3.0 Hi-Speed Bus, then click on it and in the section below you will see the Product and Vendor ID for the scanner. Select “USB” under the Hardware list in the left sidebar. Click the “System Report” button to open System Information dialog.Ĥ. Click the Apple Logo in the upper left corner of the screen, then “About This Mac”.ģ. Ensure your Mac computer has been connected to the scanner using supplied power adapter and USB cable.Ģ. Then, the TWAIN interface will open in the Image Acquire, and is ready for scanning.ġ. When Image Acquire opens, select the correct scanner from the device field that is connected to your Mac, and then click “Acquire”. Then, double click on the ImageAcquire to launch it.ĥ.
#Problem presto pagemanager scanner not ready mac os#
When the download prompt pops up, click "Save" to download the file then install it to your Mac OS X.Ĥ. Find the ImageAcquire in "Applications" folder on your Mac computer. Select your region from the Download dropdown menu in the Utilities- Image Acquire column to download the driver.
Select either “C9A” or “D21” in the below filed that matches the first 3 digits in the serial number sticker on the scanner.ģ. Click the arrow on the Type field, and then select “Utilities” from the list. On the left side of the download page, click the arrow on the Product Name field to open the product list, then select your scanner model, for example A3 1200S.
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